Privacy Policy

Effective Date: 2024-02-02

Last Updated: 2025-07-29

Bonarch Draft is committed to protecting the privacy and confidentiality of all personal information entrusted to us by our clients, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian and international privacy laws. By using our website, submitting a contact form, or engaging with our services, you consent to the terms of this Privacy Policy,

Information We Collect

When you interact with our website or services, we may collect both personal and non-personal information. Personal information is any data that can identify you as an individual. This includes your full name, email address, phone number, company name, and any specific project details you may submit to us through our website forms, emails, or other means of communication.

We may also collect information about your role within your organization, your business needs, and the context of the services you are requesting. Additionally, we collect non-personal information such as your IP address, the type of device and browser you are using, the pages you visited on our site, the time and date of your visit, the referring web page, and general geographic data such as the city or province from which you accessed our site. This data is gathered automatically through cookies and analytics tools.

How We Collect Information

We collect personal information directly from you when you submit contact forms, schedule a consultation, send us an email, or otherwise communicate with us about our services. This information is provided voluntarily. Non-personal data is collected automatically when you visit our website, using tools such as Google Analytics or other web tracking software.

In addition, we may receive information indirectly from third-party platforms that you use to access our services or book appointments with us. We ensure that all data collected from such third-party tools is handled in compliance with applicable privacy legislation.

Use of Information

We use the information we collect to provide and improve our services. Specifically, we use personal information to respond to inquiries, provide architectural drafting services, deliver estimates and project details, and communicate with you regarding your project or interest in our company. This information allows us to manage client relationships, send follow-ups, and deliver the personalized service Bonarch Draft is known for.

We may also use your personal data for administrative purposes, such as invoicing, internal record-keeping, and quality control. Non-personal information is used to improve our website’s performance, understand how users interact with our content, identify usability issues, and guide future improvements to our user experience. All data is used solely for purposes related to service delivery and business operations. We do not sell or rent any personal data to third parties for marketing or advertising purposes.

Sharing of Information

While we do not sell your information, we may share your data with trusted third-party service providers that assist us in running our business. These service providers may include website hosting companies, cloud storage providers, analytics platforms, email marketing systems, and online booking tools.

Any third parties with whom we share data are required to handle your information securely and to use it only for the purposes for which it was provided. These partners are obligated to comply with strict confidentiality agreements and relevant privacy laws. We only share the minimum necessary information required to perform their specific services, and we carefully review their privacy policies before entering into partnerships.

Data Storage and Security

We take the security of your information seriously. All data you provide is stored on secure servers, either in Canada or in jurisdictions with comparable privacy protections. We implement appropriate administrative, technical, and physical safeguards to protect your data from loss, theft, misuse, unauthorized access, disclosure, alteration, or destruction.

Some of the measures we use include strong encryption protocols, password-protected systems, limited internal access to personal data, secure data transfer procedures, and regular updates to our technology infrastructure. While no method of digital transmission or storage is completely secure, we follow best practices to minimize risk and respond promptly to any potential issues.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect statistical data. Cookies are small data files that are placed on your device when you visit a website. They allow us to remember your preferences, track how you interact with our pages, and analyze how users navigate our site.

These tools help us understand which areas of our website are most useful, which content draws the most interest, and what improvements may be necessary. You may disable cookies through your browser settings at any time, though doing so may affect some features or functionality on our website. We do not use cookies to collect sensitive personal information, nor do we use them for third-party advertising purposes.

Your Rights

As a user of our website and services, you have rights regarding the personal information we hold about you. You may request access to the personal data we have collected, ask for corrections or updates to that data, or request that your data be deleted from our systems. You may also withdraw your consent to our use of your personal information at any time, subject to legal and contractual restrictions.

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request promptly and will do our best to address your concerns in accordance with privacy regulations.

International Users

Although Bonarch Draft is based in Toronto, Ontario, Canada, our website is accessible to users around the world. By using our website, you understand and agree that your information may be transferred to and processed in Canada, where our servers and business operations are located. The data protection and privacy laws in Canada may differ from those in your home country. However, we take all necessary steps to ensure that your data is treated securely and in accordance with this Privacy Policy regardless of your location.

Children’s Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a minor without parental consent, we will take immediate steps to delete that information from our systems. Parents or legal guardians who believe that we may have collected information from a child are encouraged to contact us directly.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, technologies, or legal requirements. When changes are made, we will revise the “Last Updated” date at the top of this policy and post the updated version on our website. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Your continued use of our website and services following any updates to the Privacy Policy will constitute your acceptance of the revised terms.

Contacting Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way Bonarch Draft handles your personal data, please do not hesitate to contact us. We are committed to transparency and accountability, and we will make every effort to address your inquiry as promptly and thoroughly as possible.

You can reach us at:

Bonarch Draft

Toronto, Ontario, Canada

Email: info@bonarchdraft.com