Privacy Policy

This Privacy Policy explains how Bonarch Draft collects, uses, discloses, stores, and protects personal data when you visit https://bonarchdraft.com , request a quote, or otherwise engage our architectural drafting and BIM services.Bonarch operates as a business-to-business (B2B) technical production service supporting architecture firms, consultancies, and contractors in Canada and the United Arab Emirates. Because we handle personal data connected to both jurisdictions, this Policy is designed to meet the requirements of:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws; and
The UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

If you are a resident of the province of Quebec, Canada, additional rights under Quebec’s Law 25 may apply. If our contracting entity is registered in the Dubai International Financial Centre (DIFC), the DIFC Data Protection Law No. 5 of 2020 may also apply. Contact us for details.

1. Who we are

Bonarch Design Inc. (operating as Bonarch Draft)18 King Street East, Suite 1400Toronto, ON Email: Info@bonarchdraft.com Phone: +14375385566For the purposes of the UAE PDPL, the above entity acts as the Data Controller. For personal data contained inside client project files (see Section 3.3), we generally act as a Data Processor / Service Provider on behalf of our clients.

2. Scope

This Policy applies to personal data we process through the Website and in the course of providing our services. It does not apply to third-party websites we link to (see Section 12), or to the internal privacy practices of our clients.

3. What personal data we collect

3.1 Information you provide directlyWhen you use our contact form, “Free Estimate” / “Get a Quote” form, or email us, we may collect:

Full name;
Business email address;
Phone number;
Company / firm name and your role;
Country or city;
The content of your message, project brief, or enquiry.

3.2 Information collected automaticallyWhen you browse the Website, we and our service providers may automatically collect:

IP address and approximate location;
Browser type, device type, and operating system;
Pages viewed, referring URLs, and time spent;
Cookie and similar tracking identifiers (see Section 5).

3.3 Project files and client-supplied data (important)To prepare estimates and deliver work, you may upload or send us drawings, Revit models, CAD files, PDFs, markups, or other project documentation. These files may contain personal data or confidential information belonging to third parties (for example, your own clients, building owners, or project stakeholders).Where this occurs:

We process such data only to perform the drafting/BIM services you request, acting as a Data Processor / Service Provider on your instructions;
You confirm and warrant that you have the necessary rights, consents, and legal basis to share that data with us;
We do not use client project data for any purpose other than delivering the agreed services, and we do not sell it.

We do not intentionally collect special/sensitive categories of personal data through the Website.

3.4 Contact forms and the drafting cost calculator

When you submit our contact form, Free Estimate form, or the drafting cost calculator, the details you enter (such as your name, company, work email, phone or WhatsApp number, role, project location, and project details or calculator selections) are:

stored in our website’s form submission records on our hosting server;
sent by email to our team at info@bonarchdraft.com; and
for calculator requests, also recorded in a private Google Sheet used by our team to follow up on estimates.

We use this information only to respond to your request, prepare an estimate, and follow up about your project. If you tick the box agreeing to be contacted, we may contact you about your enquiry; you can ask us to stop at any time.

Our forms are protected by Google reCAPTCHA to prevent spam and abuse. reCAPTCHA collects hardware and software information (such as device and browser data) and sends it to Google for analysis. Its use is subject to Google’s Privacy Policy and Terms of Service.

4. Why we use your personal data (purposes)

We use personal data to:

Respond to enquiries and prepare estimates and proposals;
Provide, manage, and deliver our drafting and BIM services;
Communicate with you about projects, revisions, and delivery;
Send administrative or service-related messages;
Operate, secure, and improve the Website;
Comply with legal, tax, and regulatory obligations;
Establish, exercise, or defend legal claims.

We will only use your personal data for the purposes described here, or purposes reasonably compatible with them.

5. Legal basis for processing

Depending on the applicable law, we rely on one or more of the following:

Your consent e.g. when you submit a form or accept cookies. Under the UAE PDPL, consent is a primary basis, and you may withdraw it at any time;
Performance of a contract to deliver services you request;
Legitimate business interests such as securing our Website and communicating with business contacts, provided these do not override your rights;
Legal obligation where processing is required by law.

Under PIPEDA, we collect, use, and disclose personal information only for purposes that a reasonable person would consider appropriate in the circumstances, and with appropriate consent.

6. Cookies and analytics

6. Cookies, analytics and advertising

The Website uses cookies and similar technologies. When you first visit, a cookie banner lets you accept, deny, or choose your preferences, and you can change your choice at any time using the “Manage consent” tab on the Website.

Essential cookies required for the Website to function and to remember your cookie choice. These are always active.
Statistics Google Analytics (via Google Site Kit) helps us understand how visitors use the Website.
Advertising measurement Google Ads conversion tracking tells us whether a visit from one of our ads led to an enquiry (for example, reaching our thank-you page after submitting a form).

If you choose “Deny”, we signal Google not to store analytics or advertising cookies on your device. Full details of the cookies we use are listed in our Cookie Policy: https://bonarchdraft.com/cookie-policy/

For more on how Google processes data, see Google’s Privacy Policy at https://policies.google.com/privacy.

7. How we share and disclose personal data

We do not sell your personal data. We may share it with:

Service providers / sub-processors who act on our behalf for example website hosting, email, cloud file storage, and analytics providers under contractual confidentiality and data-protection obligations;
Our own contractors or team members involved in delivering your project, on a need-to-know basis;
Authorities or third parties where required by law, court order, or to protect our legal rights;
A successor entity in the event of a merger, acquisition, or business transfer.

Where we act as a Data Processor for client project files (Section 3.3), we disclose that data only as instructed by the client or as required by law.

8. International data transfers

Because we operate across Canada and the United Arab Emirates, and use service providers that may be located elsewhere, your personal data may be transferred to, stored in, or processed in countries other than your own, including Canada, the UAE, and jurisdictions where our cloud/hosting providers operate.

When we transfer personal data internationally, we take reasonable steps to ensure it receives an adequate level of protection, consistent with PIPEDA and the UAE PDPL, including through contractual safeguards with our providers. By using the Website or engaging our services, you acknowledge that your data may be processed outside your country of residence.

9. Data retention

We keep personal data only for as long as necessary to fulfil the purposes described in this Policy, including to:

Complete and support the services you request;
Maintain business, accounting, and tax records as required by law;
Resolve disputes and enforce agreements.

Client project files are retained for the period agreed in the relevant service agreement, after which they are deleted or returned in accordance with that agreement. When personal data is no longer required, we securely delete or anonymise it.

10. How we protect your data

We apply reasonable administrative, technical, and organisational safeguards appropriate to the sensitivity of the data, including access controls, secure storage, and confidentiality obligations for personnel and sub-processors. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.If a data breach occurs that is likely to cause serious harm, we will notify affected individuals and the relevant supervisory authority where required by PIPEDA, the UAE PDPL, or other applicable law.

11. Your rights

Subject to applicable law, you may have the right to:

Access the personal data we hold about you;
Correct inaccurate or incomplete data;
Delete your personal data (where legally permissible);
Withdraw consent at any time, without affecting prior lawful processing;
Restrict or object to certain processing;
Request portability of certain data;
Lodge a complaint with a supervisory authority.

To exercise any of these rights, contact us at Info@bonarchdraft.com. We will respond within the timeframes required by applicable law and may need to verify your identity first.Complaints:

In Canada, you may contact the Office of the Privacy Commissioner of Canada (OPC) at https://www.priv.gc.ca.
In the UAE, you may contact the UAE Data Office / relevant competent authority responsible for the PDPL.

If your personal data is contained inside a client’s project files, please direct access or deletion requests to that client (the controller), and we will support them as their processor.

12. Third-party links and social media

The Website may link to external sites and social platforms (e.g. Instagram, YouTube, Facebook, Reddit, and our BBB profile). We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

13. Children's privacy

Our Website and services are intended for businesses and professionals. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it.

14. Changes to this Policy

We may update this Policy from time to time. The “Last updated” date at the top reflects the latest version. Material changes will be posted on this page. Continued use of the Website after changes take effect constitutes acceptance of the revised Policy.

15. Contact us

For any questions, requests, or complaints regarding this Policy or your personal data:Bonarch Design Inc. (operating as Bonarch Draft)18 King Street East, Suite 1400Toronto, ONInfo@bonarchdraft.com Phone: +14375385566

This Privacy Policy is provided for general informational purposes and does not constitute legal advice.
Last updated: 12 October 2026

Privacy Policy​